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Poster: Administrator, Curator, or StaffOTRRArchive Date: Jun 4, 2007 4:35pm
Forum: oldtimeradio Subject: ATT: Alexis

On our Richard Diamond single episode set, five of the mp3 files show up at the bottom of the page mixed in with the text and pdf files.
Can you move them to the proper place?

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Poster: Administrator, Curator, or StaffARossi Date: Jun 4, 2007 4:54pm
Forum: oldtimeradio Subject: Re: ATT: Alexis

Hi,

You can probably do this yourself. I'm guessing we just don't know what format the files are (they're listed under Other files?). Click "Edit item" and scroll down to the bottom to see your files listed. Make sure the files have the right format selected in their drop down menus. Click the submit button. You changes should take effect in about 20 minutes, at which time your files will show up in the right place.

If that doesn't work, let me know (with an URL, please!).

Thanks,

Alexis

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Poster: Administrator, Curator, or StaffOTRRArchive Date: Jun 6, 2007 7:30am
Forum: oldtimeradio Subject: Re: ATT: Alexis

Hi,
We have another problem. I'm trying to upload a zipped file to replace a bad one. I get 95% done and it times out. This has happened at least 5 times. Never had this problem before. What could be the matter?

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Poster: Administrator, Curator, or StaffARossi Date: Jun 6, 2007 12:45pm
Forum: oldtimeradio Subject: Re: ATT: Alexis

Hi,

How big is the file, what method are you using to upload it, and what is the item?

Alexis

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Poster: Administrator, Curator, or StaffOTRRArchive Date: Jun 6, 2007 2:32pm
Forum: oldtimeradio Subject: Re: ATT: Alexis

They are about 5-600 gigs and I'm trying to upload them using archive.org's ftp. It's OTRR Certified Richard Diamond.
I have had no problem in the past uploading these files. It's just now started.

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Poster: Administrator, Curator, or StaffARossi Date: Jun 8, 2007 11:47am
Forum: oldtimeradio Subject: Re: ATT: Alexis

How long is the upload taking? If it's taking more than 48 hours, you'll be running into a time limit from us - we cut off all FTP sessions after 48 hours.

The easy way around this is to interrupt your upload when you're getting close to it and check the item in.

Then, check the item back out, and "resume" your upload in your FTP client. It will remember where you left off in uploading the file and start over from there.

Alexis

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